Technical Support Engineer

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Peterborough / UK | Race Engineer

Radical is the world’s largest constructor and manufacturer of open cockpit two-seater race cars and is currently going through an exciting growth period.  As part of this the company is seeking someone to join the team and play an integral part in its future growth.

To be Radical you have to offer something innovative and unique, values which have been at the core of the Company’s philosophy since its inception in 1997. From the very beginning the approach has been to create a whole new niche in the world of motorsport, to which nothing compares.

Radical are now one of the largest producers of racing and track cars in the world selling over 2,500 cars globally in the past two decades.  To sell that many racing cars the package has to be thrilling, dramatic and huge fun to drive.

But the Radical philosophy extends much wider than just high-performance race cars. A championship portfolio at some of the best circuits in the world provides thrilling and highly competitive racing for all customers.

Radical sells its product range to High-Net-Worth Individuals through an independent network of dealers. Radical’s current 30-strong Sales and Aftersales Network spans from Nevada to Sydney via Continental Europe, the Middle East and Asia.  Over 90% of the cars produced are exported from the UK and are sold through Radical’s partners.  The Americas region accounts for over 60% of global sales with 8 dealers in the US, 2 in Canada and 1 in Barbados.

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Organisation
Radical Motorsports Ltd
Reference
VAC-3444
Sector
Location
Peterborough / UK
Salary / Benefits
Competitive salary based on experience
Contract Type

Radical Motorsport


Do you have a passion for motor sports? Radical Motorsports is offering the opportunity to take the next step in your motor sport career with Radical: we are the world’s largest manufacture and constructor of dedicated track-day and racing cars.

We have a global customer base of owner-drivers supported by dealers in over 32 territories. Our continued growth and the development means we are looking to recruit an experienced and enthusiastic Technical Support Engineer to be based at our production facility in Peterborough. You will have an ability to work and prioritize within a high pressure, time sensitive environment while retaining a methodical approach The role will require extensive international travel and a willingness to work long and flexiblehours including weekends.


Primary responsibilities:

  • Providing global technical product support on all aspects of Radical vehicles
  • Manage customer technical issues log and resolution plan
  • Attend international race events to support regional dealers and teams
  • Attend UK track events to support customers and teams
  • Provide reports on support events to engineering and development teams


Additional responsibilities:

  • Maintenance of Radical Product Manuals
  • Development of tools to support customer car maintenance
  • Support of Radical Training Academy
  • Production fault diagnosis and support
  • Support of engineering development team as required


Required skills:

  • Experience of motorsport industry, either racing or customer support
  • Understanding of modern vehicle operating systems (ECU, PDU, ABS, TC, EPAS, Turbo control, Gearbox shift strategy)
  • Experienced user of motorsport data acquisition systems (Life, Aim, Motec, Pi, others)
  • Proficient in the use of MS Office
  • An organised approach to problem solving
  • Empathetic customer service approach


Preferential skill:

  • Experience of race car engineering
  • Knowledge of electronic diagnostic systems
  • CAN data transmission programming

 

Competitive salary based on experience
28 days holiday including public holidays
Company pension scheme

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