Customer Support Engineer - AMR

At Prodrive we believe there’s no limit to what can be achieved when the brightest minds come together. Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. We are the world’s leading independent motorsport company and the business behind some of the greatest names and achievements in motorsport over the last 40 years. Our skilled Technicians, Mechanics, Fabricators and Engineers work together every step of the way to design, build and run elite competition cars on the track and off-road across the globe.

We are now searching for a Customer Support Engineer to provide engineering support to both Aston Martin Racing and other Prodrive Motorsport programmes both on and between events.

What Will You Be Doing?

• Provide engineering support to customers on events and tests as required
• Provide remote support to customers via the Prodrive remote support hub
• Ensure efficient operation of the car and engine by the customer
• Ensure all car electrical and data systems are properly configured with the latest software and calibration releases
• Provide technical input to the customer to assist with car setup and strategy
• Advise the customer to ensure their parts requirement is sufficient to achieve their objectives and advise customer of technical and parts updates
• Adjust engine mapping and track strategies to suit relevant circuits
• Collate and analyse data recorded from the data logger and ensure all data is correctly stored on the severs and share points.
• Prepare post event report, documenting event information highlighting any issues and suggested follow up action

Who are we looking for?

Our ideal candidate will have a degree in either Motorsport, Mechanical or Electrical Engineering coupled with the experience and the willingness to work to a high standard in customer racing.

What can we offer you?

• An attractive salary which will grow in line with your ongoing development and impact
• 25 days holiday (which increases with long service) with an opportunity to purchase up to 15 extra days
• Training opportunities for continuing professional development
• Onsite subsidised staff restaurant
• Car and pension salary sacrifice schemes
• Cyclescheme
• Exercise classes
• Paid time off for volunteering
• Consultations with our Fit 4 Life expert
• Social events throughout the year
• Exclusive company discounts
• Life assurance

We are an equal opportunities employer

At Prodrive we are committed to attracting and nurturing the best talent and creating an inclusive workplace. We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately impact protected groups and which are not justified by the demands of the job. If you feel you are right for this role, we welcome your application.

Come and make a difference.