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Commercial Engineer

Company
Xtrac Inc
Date Posted
24th October 2017
Reference
CE
Sector
Engineers, Sales Person
Location
Charlotte / North Carolina
Salary
Competitive

JOB TITLE: Commercial Engineer           

REPORTING TO: Senior Commercial Engineering Manager

LOCATION: Charlotte, NC

DATE ISSUED: October 2017

 

The Company:

Xtrac has become recognised as the worldwide leader in the design and manufacture of transmission systems supporting a wide client base covering top level Motorsport and high performance Automotive.

 

OVERALL OBJECTIVE:

To provide sales and technical support to US customers in order to achieve sales through meeting customer expectations and to enforce Xtrac’s position as a world leader in Motorsports Transmissions.

 

RESPONSIBILITIES:

1.   To establish, maintain and manage a strong working relationship with new and existing customers, at all levels.

2.   To process and manage customer orders including leading customer communications.

3.   To manage customer projects throughout the business in a co-ordinated, focused, structured and well controlled manner, including:

a.   Timely order processing and issue of associated paperwork

b.   Co-ordination of engineering and manufacturing involvement via Xtrac project management software. 

c.     Project timing, with changes cleared documented and communicated

d.   Project specification, ensuring what was ordered is delivered

e.   Progress reporting on the project

4.   To answer customer enquiries.

5.   To provide quotations and proposals in a structured and timely manner, following the departmental systems and use of Xtrac ERP system.

6.   To provide input to the costing process on pricing, and decide commercial terms with Senior Commercial Engineering Manager.

7.   To build and develop relationships internally with other members of the Project Team, in particular Manufacturing Project Managers and Design & Engineering.

8.   To liaise with Stores and the Inventory Controller as required to despatch assemblies and components, to include the method of despatch, ensuring that  the customer is charged for this service appropriately.

9.   To liaise with the Divisional Controller and the Customer to ensure that the account is kept up to date, and within agreed credit limits.

10. To provide to the customer technical documentation to include parts and price lists, manuals, technical bulletins and assembly drawings, where appropriate.

11. To provide event support, as required for key US market sectors which would include track sale generation and race reporting.  

12. To proactively pursue generation of leads and subsequent quotations in formula, both for core and complementary product.

13. To attend annual Review Meetings and agree annual objectives and a Personal Development Plan (PDP).

14. To support Xtrac Inc departmental meetings.

15. To support the development of Xtrac Inc & specifically the North Carolina office.

16. To observe the Health and Safety rules at all times.

17. To follow the company quality procedures.

18. To carry out any reasonable additional duties as requested by management.

 

PERSON SPECIFICATION

E=Essential             D=Desirable

Education, Qualifications and Training

  • Student of Automotive or Mechanical Engineering                                
  • Educated to degree level                                                                              

 

Knowledge

  • Microsoft Office suite (Excel, Word, Powerpoint)                                            
  • Knowledge of business operating systems i.e ERP/MRP D                                
  • MS Project D                                                                                                       

 

Experience

  • Motorsport, Automotive or Mechanical Engineering sectors D                           
  • Commercial experience with Customer Management D                                       
  • Project Management D                                                                                       

 

Skills/Abilities - All Essential

  • Preparing proposals/quotes                                                                                 
  • Excellent oral and written communication skills                                                 
  • Excellent organisational skills                                                                               
  • Initiative and enthusiasm                                                                                     
  • Ability to work constructively under pressure                                                       
  • Ability to work to tight deadlines                                                                           
  • Strong motivational skills and good project management ability                         
  • Ability to build strong working relationships- externally and internally                 
  • Flexible approach to work                                                                                     
  • Excellent interpersonal skills                                                                                 
  • Good IT skills                                                                                                       
  • Awareness of confidentiality                                                                                 

 

Special Requirements of the role

  • Travel as required (within the USA and Europe) E                                             
  • Driving licence E                                                                                                      

 

Applications will only be considered from candidates that have US Citizenship or relevant authorisation to live and work in the US.

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